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Customer Profile

This client is one of the Emirates’ Government Departments in UAE. Multiple departments of the Government, including Administration, Crown Prince Office, Immigration, Purchase, Legal, Media, Library and Region Development were considering complete digital transformation. These departments were operating manually at offices, and the communications were through hard copy documents. This solution was implemented for the Purchasing Department.

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Problem Statement

The processing of the Local Purchase Order (LPO) is a complicated process. It starts from the comparison and review of quotations shared by different suppliers, approval of the qualifying quotation and the receipt of acknowledgement sheet against the approval. Since the process was manual, the users from the department were facing continuous challenges in its life cycle and were looking for a solution to ease it.

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Proposed Solution

inteliFlow automated the LPO approval process and also the archival of the approved documents. The workflow was designed with the BPMN 2.0 Workflow Modeller. The interface was designed to input the required information and submit the quotation. The received physical documents could be scanned and uploaded with it, and the Dynamic Task Management allows the creator to submit for review and approval. This gets added as a task to the approver. A digital stamp is automatically attached on approval and sent back to the creator to process further with the Finance Department.

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The solution made the process transparent, made storing and searching related documents easy and saved 150 man-hours every month
Intelligent Business Process Automation

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