The Calcutta Medical Research Institute (CMRI) is a multi-speciality hospital established in 1969 in Kolkata. It has over 400 beds and is the first Indian institute to conduct a Royal College of General Practitioners (RCGP) course, and the first in East India to develop a tertiary eye care centre.
It wasn’t long before all the physical files generated since 1999 started consuming much of the office spaces. Archival of these documents, both old as well as the ever-growing ones every day, became more difficult with every passing day, and to make things worse, prompt retrieval of necessary files became almost impossible. How could a situation like this, with more than 52 million backlogs be contained, without compensating the workflow or leading to any loss of data?
With the arduous task at hand, the two-part solution of digitization and document management ironed out the complexities. Digitization of the data was accomplished by document scanning services with the high-end Canon DR Scanner with CapturePerfect 3.0 document capture suite. The installation of a Document Management Software ensured a smoother document-centric workflow from a common web-based interface.