The client headquartered in Kolkata, India, specializes in manufacturing, distribution, and life-cycle management of wear-resistant lining components required for the grinding, sizing and beneficiation of minerals, downstream equipment such as hydro-cyclones and flotation columns, fluid transportation and filtration systems used in the industry.
Research papers, subject texts, and various other learning resources are important assets for the client. The effort to manage the resources in printed or hard copy format created a database which was localized, ineither sharable on a geographic span, nor easily searchable.
The Knowledge Management solution automated internal training process by making relevant resources available, modified training session into an on demand available module. Any employee with pre-requisite qualification could undergo specific training and take assessment exam to improve qualification.