Customer Case Study

Woodlands Multispeciality Hospital Ltd.

Woodlands Multispeciality Hospital Ltd.

Woodlands Multi-specialty Hospital Limited is one of the leading healthcare centers in Eastern India and one of the top five in Kolkata, with nine areas of specialization and more than 300 beds. The hospital is fully equipped with the most sophisticated and state-of-the-art medical equipment and appliances, constantly modernizing to keep track with global advancement and innovation in medical technology. These facilities enable Woodlands to treat every case with meticulous care on its way to quick recovery.

Industry: Healthcare

Solution: Scanning and Digitization

9 Specialties, More than 300 beds

customer stories

Existing Situation

Woodlands Multi-specialty Hospital Limited is one of the leading healthcare centers in Eastern India and one of the top five in Kolkata. The organization has been resorting to traditional hardcopy management right from its induction, in the form of hardcopy filing and storing them in physical spaces leading to damage and misplacement due to careless physical handling and sharing of the same document at various point of time, by various individuals. Even multi-point generation of hardcopies through various printers led to equipment misuse and escalated printing cost.

Problem Statement

The requirement was basically two folds and can be classified into printing that is hardcopy management and scanning that is soft copy management.They identified the need of preserving hardcopies in soft format for better security, replication, search and reference. A software backed document management system was also desired to implement more manageability and security. They avoided the idea of purchasing a printers and MFDs as that would eventually lead to more capital expenses, operational hassles and extra waste of money on maintenance and resolving issues.


The managed copying and printing team studied the printing requirement and suggested installation of 3 printers, two of which were MFDs serving the purpose of both printing and scanning. The permanent scanning station situated in the organization’s premise converts more than 2000 documents generated from various departments each day. Four operator was permanently deployed to look after the entire project. The document management system i-doc Standard 3.0, was installed in 2013 with the objective of addressing the three main requirements - Searching from a common repository, access control and archival.

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