Vision, Mission and Quality Policy

Constant Effort for Improvization

VISION, MISSION AND QUALITY POLICY-Somnetics>

Vision

To continuously strive for creating an efficient and sustainable workplace with our Information and Imaging technology products and solutions. We shall work towards building an environment friendly world, benefiting our Customers, Employees and other Stakeholders.

Mission

We shall design and deliver innovative, path breaking IT products, Solutions and Managed Services for large and small business alike, keeping in mind the specific functional requirement of each segment. Our Software, Solutions and Services will offer robustness, ease of use and excellent total cost of ownership

Quality Policy

Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business.

  • Regular gathering and monitoring of customer feedback
  • On-line customer complaints procedure
  • Selection and performance monitoring of suppliers against set criteria
  • Training and development for our employees
  • Regular audit of our internal processes
  • Measurable quality objectives which reflect our business aims
  • Management reviews of audit results, customer feedback and complaints
  • Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.